Rescheduling and cancellation of lessons is free as long as a notice of at least 24 hours is given.
Any payment for a lesson cancelled less than 24 hours before it is due will be non-refundable.
Cancellation of intensive courses must be made in writing to the Russian Language Tuition and must be received at least seven days prior to the first day of the course, otherwise a 50 per cent cancellation charge will be incurred.
No refund will be given for uncompleted courses. However, there will be an opportunity to reschedule the course within 12 months.